Excellent service, big and clean rooms, good bathroom facilities and complimentary fruit in room. Incredibly helpful staff, organised a private tour for us at a good price, and they found a lost shirt in our room after checkout, contacted us and posted it to our next hotel free of charge. Rooftop pool was also amazing and fitting of a 5 star hotel. Beautiful view of Ha Long Bay from our room.
W
2024年5月
We stayed in the Diamond room on the 23rd floor and we were blown away by the spaciousness and look and feel of the 2 bedroom accommodation, and even more blown away by the panoramic view looking across to the limestone karsts of Halong Bay from not one but 3 balconies! Compared to home, we felt the cost was very affordable too. Staff were very friendly and helpful. We loved our stay here and would love to come back again!
Melinda
2024年12月
Magical. Stunning rooms with view over Ha Long Bay. The shower had a view of the city. One of the best luxury hotels I've stayed at. The service staff is very well trained and can easily compete with the staff from European luxury hotels.
Denis
2024年1月
This hotel is clean, new, pretty, with really welcoming staff, high quality rooms and good breakfast. Ideal if you are looking for a place to stay in Ha Long. You can book your rides to Ha Long cruise terminal, Hanoi, Ninh Binh or other destinations directly with them at a good price. The swimming pool is awesome and there are many restaurants around the hotel.
Maria
2024年5月
Amazing hospitality and a wonderful property! Fantastic, friendly, dedicated and helpful team headed by General Manager Mr. Son and Manager Ms.Sanya. Both of them personally handled all our requests including sightseeing, airport transportation, tours and even housekeeping / amenities. They upgraded our rooms, offered late checkouts, communicated well and made our stay memorable and pleasant. If you are in Ha Long Bay this is the place to stay.
Rajiv
2023年5月
The view of Halong Bay. Especially from the pool deck. The Watson was so pristine and beautifully decorated, very luxurious feel. The room was spotless.
Nikki
2024年6月
Great luxury hotel. The manager Jenny does an outstanding job of looking after the guests requirements ensuring excellence in service.
Ash
2025年2月
The size of the room was big, the view from balcony was amazing as it oversees the karst landscape.
Eunice
2023年12月
Beautiful new hotel in Halong Bay. Staff and accommodation were great. It was a little outside the tourist area where there were so many places to eat. You need a Grab to take you there. Tours were set up for us through the hotel.
Sharon
2024年4月
it’s a beautiful property, rooms are spacious and well maintained, the ocean view from the high floor couldn’t have been better! the breakfast menu is vast and authentic. it’s a true 5 star experience.
Pallavi
2023年5月